Shipping & Returns

SHIPPING & PROCESSING TIME

Our processing times are approximately 2-5 business days, 

Orders are fulfilled from Australia and are sent with Australia Post 

Each order will receive a tracking number 

SHIPPING FEES 

AUSTRALIA -  we offer FREE shipping on all orders over $50 or a flat fee of $12.95 on orders under $50

NEW ZEALAND - we offer FREE shipping on all orders over $150aud or a flat fee of $18.95aud on all orders under $150aud 

REST OF THE WORLD free shipping if available on orders over $250aud or a flat fee of $40aud on all orders under  

Duties charged to recipients of international mail items are determined by the destination country. Because we have no control over these charges we are unable to advise what duties may apply.

If the recipient would like to query any duties charged they should contact the customs service in their country. 

List of international countries and territories we post to in alphabetical order  

Afghanistan, Albania, Algeria, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Indian Ocean Territory, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Cook Islands, Costa Rica, Croatia, Curaçao, Cyprus, Czechia, Côte d'Ivoire, Denmark, Dibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong SAR, Hungary, celand, India, Indonesia, rag, ireland, Israel, Italy, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kosovo, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macao SAR, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Martinique, Mauritania, Mauritius, Mexico, Moldova, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Netherlands, New Caledonia, Nicaragua, Niger, Nigeria, Niue, North Macedonia, Norway, Oman, Pakistan, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn Islands, Poland, Portugal, Qatar, Réunion, Romania, Russia, Rwanda, Samoa, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Georgia & South Sandwich Islands, South Korea, Spain, Sri Lanka, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, St. Vincent & Grenadines, Sudan, Suriname, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad & Tobago, Tunisia, Türkiye,Turkmenistan, Turks & Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, United kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Wallis & Futuna, Yemen, Zambia, Zimbabwe 

RETURN & EXCHANGE POLICY​

We may offer full or partial refunds and/or exchange!

Sale items are not eligible for returns or refunds unless damaged! 

If your items is damaged, please take a photo as soon as the item arrives (within 48 Hours) and email it to contact@littlelullaby.com.au

If you wish to return your item due to change of mind or wrong size, please get in contact within 10 business days from date received for return address. Customers are liable for shipping costs back to Little Lullaby, South Morang VIC 3752

Item must be unworn, unused and in original packaging, please keep proof of postage with tracking as we are not responsible for missing items. 
Once the item is returned we will inspect it to ensure it is in the same condition before refunding the customer  

If your item has been misused or you haven’t followed care instructions, we cannot offer refunds    

Our products come with instructions and manuals so please read thoroughly before use 

We want to ensure our customers are happy and satisfied so please contact us at any time