Shipping & Returns
IMPORTANT : Please allow approx 4 weeks for personalised play mats as these are hand made
Please allow delays with Postage due to COVID-19
Pick up location is South Morang VIC 3752 and your order will be ready within 2-3 business days
You will receive an email with the address and you will need to reply with a date and time you will be collecting as orders will be placed at the front for you to collect.
SELECT PICK UP AT CHECKOUT BY USING THE DROP DOWN MENU
If you need your item quicker please contact me for cost of express shipping.
RETURN & EXCHANGE POLICY
As items are personalised we cannot accept any returns or exchanges due to change of mind.
If your items is damaged, please take a photo as soon as the item arrives and email it to me at firstname.lastname@example.org
Any non-personalised items can be returned and you will be refunded but you will need to cover the cost of shipping
We want to ensure our customers are happy and satisfied so please contact us at any time